Return Policy

 

We will happily exchange or issue store credit on art that is unaltered, undamaged, and in its original state within 7 days of the confirmation of delivery. 

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To begin the exchange process please contact us via Email: info@leecasbeer.com or Phone: 830-456-9615 

 

Shipping charges are not reimbursed for exchanged purchases, and are the customer's responsibility.

 

All exchanges must meet the following requirements.

• Merchandise exchange process must be initiated within 7 days of receiving order.

• Merchandise must be unaltered and undamaged.

• Merchandise must have original paperwork.

• Merchandise must be returned to the gallery 7 business days after initiating the exchange. 

• All custom and special orders are non-refundable.

 

We reserve the right to refuse a refund if the items have any signs of wear, alterations, misuse or damage.

 

Please contact our customer service if you have any questions: info@leecasbeer.com

 

For exchange packages of online purchases, you must send by mail to the address below.

 

Lee Casbeer Fine Art

104 N Nugent Ave

Johnson City, Texas 78636

 

Please include the following when emailing us for exchanges.

• Name 

• Phone Number 

• Order Number 

• Item(s) being exchanged 

• Reason

 

Effective as of April 3, 2024